Agentic AI platform Pulse raises $1.4 million in a seed round led by Endiya Partners

Pulse, an agentic artificial intelligence (AI) platform specializing in software-as-a-service (SaaS) solutions, has raised $1.4 million in a seed funding round.

The funding round was led by Endiya Partners, with participation from notable angel investors, such as the founders of SaaS management platform Zluri and customer engagement startup Yellow.ai, along with several other industry entrepreneurs and product leaders.

Purpose of the funding

With this round of funding, Pulse aims to bolster its core team and enhance the development of platform, focusing on its unique agentic AI capabilities and purpose-built large language models (LLMs).

Additionally, the investment will also support the startup's early go-to-market strategies, enabling it to establish an initial presence in India and the US.

According to Pulse's co-founder and CEO, Haren Chelle, the platform seeks to address a long-standing challenge in the SaaS industry—bridging the gap between customer feedback and product development.

What does Pulse do?

Founded in June 2024 by Haren Chelle, Vatsal Singhal, and Alok Thatikunta, Pulse offers a solution aimed at product managers in global SaaS companies.

The platform captures customer feedback from multiple sources, processes both structured and unstructured data, and automates essential tasks like feature extraction, prioritization, and the creation of product hierarchies.

This approach enables product teams to make data-driven decisions more efficiently, positively impacting metrics such as net revenue retention (NRR), net promoter score (NPS), and annual recurring revenue (ARR).

Pulse's market presence

Pulse is currently conducting pilot projects with three partner companies and aims to go live with them by the end of the month. Additionally, the startup plans to launch its minimum viable product (MVP) in November 2024 to validate the platform's ability to support product managers in making data-informed decisions while maintaining product scalability and impact.

According to Medha Kannapally, an associate at Endiya Partners, Pulse’s platform unifies customer data from tools such as CRMs, support desks, and collaboration platforms into a centralized intelligence hub.