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SuperOps.ai Founders Arvind Parthiban and Jayakumar Karumbasalam
SuperOps.ai, the AI-powered IT management SaaS platform, has raised $12.4 million in a Series B funding round, bringing the total funds raised to date to $29.4 million. The funding round was led by Addition and March Capital, with participation from Matrix Partners.
What does SuperOps.ai do?
Founded in 2020 by serial entrepreneur Arvind Parthiban and Jayakumar Karumbasalam, SuperOps.ai is a unified platform that helps transform Managed Service Providers (MSPs) into highly effective and profitable businesses that can successfully meet the changing demands of the future.
The startup simplifies the IT management process and workflow of MSPs on a single, unified platform.
It enables them to move away from fragmented tools by bringing together the capabilities of remote monitoring and management of client assets with professional services automation functionalities including service desk, cash flow management, reporting, client management and more.
Launching advanced network monitoring capabilities
SuperOps.ai also announced the launch of advanced Network Monitoring capabilities as part of the unified platform to further expand its offering to MSPs.
“The IT support landscape has been evolving rapidly and MSPs need to keep up to navigate this fast-changing world. Traditionally, MSPs relied on a mix of tools that resulted in high costs and lack of visibility and efficiency. Now, with SuperOps.ai, they can move from outdated point products to a unified platform that is built specifically with their needs in mind,” said Arvind Parthiban, Co-founder and CEO of SuperOps.ai.
“I am excited about the launch of advanced network monitoring as part of our unified SuperOps.ai platform, so MSPs can offer more services to their clients without adding on more tools. This is in keeping with our promise to MSPs that we will always listen to them, co-build with them, be transparent, provide them with first-class support, not tie them down with contracts, and help them grow. Our goal is to keep developing our platform further so that it can keep supporting MSP ambitions as they take on increasingly complex IT challenges," Arvind said.
What is the purpose of fundraising?
SuperOps.ai said it plans to use the raised capital to increase its investments in further enhancing its AI capabilities.
The startup is also scaling partnerships with vendors in areas including cybersecurity, payments and data backup to ensure MSPs have 360-degree technology support. Additionally, It will be investing in community-led initiatives aimed at helping MSPs in areas beyond technology.
“SuperOps.ai is revolutionizing how MSPs run and grow their operations and is ushering them into the future,” said Todd Arfman of Addition. “We are excited to continue supporting the SuperOps.ai team as they help transform MSP businesses with their powerful, AI-native, easy-to-use platform.”
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