Conversational AI platform Rifa AI raises $1.1 million in funding led by Seaborne Capital

Rifa AI, a startup building enterprise-grade voice automation solutions, has raised $1.1 million in a funding round led by Seaborne Capital.

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The startup, which specializes in conversational AI for call centers, said the investment will support its expansion into North America and further development of its modular and regulatory-compliant voice AI platform.

Founded in 2023 by IIT Bombay alumni Sameer Fulzele and Shubham Khoker, Rifa AI is developing human-like AI agents designed to automate complex voice workflows in heavily regulated sectors, including healthcare, insurance and financial services. The platform integrates with existing enterprise systems, such as CRMs, ERPs, and telephony infrastructure, to deliver autonomous, policy-compliant interactions in real time.

“Voice AI in regulated industries isn’t just about understanding speech, its about ensuring decisions align with system and policy constraints. Our focus is on scaling voice workflows in sectors where human involvement has traditionally been essential due to compliance challenges,” said Sameer Fulzele, cofounder of Rifa AI.

Rifa AI said its voice agents have processed more than three million minutes of customer interactions, enabling up to 60% of queries to be resolved end-to-end by AI and reducing call volumes for human agents by as much as 70%.

The platform automates several functions, such as appointment scheduling, payment reminders, first notice of loss (FNOL) intake, and order processing while ensuring compliance with regulatory standards such as HIPAA and TCPA.

The firm intends to use the funding to expand its engineering and sales teams, enhance product capabilities, and establish a stronger presence in North America, including localized deployments and compliance support.