Gyaan AI rebrands as MaxIQ, raises $7.8 million seed funding

MaxIQ, formerly known as Gyaan AI, has raised $7.8 million in a seed funding round led by Dell Technologies Capital, with participation from Intel Capital.

The latest funding will enable MaxIQ to scale operations, accelerate product innovation, and expand its leadership team as it redefines the future of customer journey management for B2B SaaS enterprises, the release notes.

What does MaxIQ do?

Founded by Sonny Aulakh in 2022, MaxIQ is an AI-powered Customer Journey Management platform, designed to unify sales, customer success, and revenue operations to maximize customer lifetime value.

By bridging customer acquisition and success with actionable insights and seamless collaboration, the startup enables B2B SaaS enterprises to manage revenue across their entire customer lifecycle.

Unlike traditional revenue intelligence tools that are rigid and lack actionable context, it integrates predictive analytics and agentic-driven workflow automation to increase Customer Lifetime Value (CLV) and significantly enhance revenue forecasting accuracy.

Appointing two senior leaders

The firm also appointed Matt Hickey as Chief Executive Officer (CEO) and Rob Sexton as Chief Revenue Officer (CRO). Both bring extensive leadership experience from Palo Alto Networks, EMC, and most recently Securiti.ai.

Rob and Matt’s leadership experience include senior leadership roles in scaling multiple category disrupting technologies including Data Domain, XtremIO, and CloudGenix.

Founder Sonny Aulakh will continue to drive product innovation and expand MaxIQ’s market presence through strategic marketing initiatives, ensuring the platform remains at the forefront of customer journey management.

“Today’s tools leave a critical gap between sales and customer success, resulting in misalignment, delays, and missed revenue opportunities,” said Matt Hickey, CEO of MaxIQ.

“MaxIQ solves this by unifying workflows and delivering AI-powered insights that enable revenue teams to operate in sync and drive faster value to customers. This funding marks a pivotal moment for MaxIQ as we accelerate from category pioneer to category leader,” he added.

“The complexities of managing modern B2B SaaS sales from Product Led Growth to complicated enterprise campaigns across each stage of the customer lifecycle has organizations drowning in a sea of fragmented data,” said Chris Hillock, Investor, Dell Technologies Capital.

“MaxIQ's vision for unifying the entire customer journey is bold and creates an opportunity for companies to harness information intelligently to streamline organizational productivity and maximize value capture. We are thrilled to support the team as they drive this much needed transformation.”