Logistics Intelligence platform ClickPost raises $6M in a Series A round

ClickPost, a logistics Intelligence platform for online retailers, has recently raised $6 million in a Series A funding round led by Inflexor Ventures Partners and Athera Venture Partners.

The round also saw participation from Riverwalk Holdings and an existing investor, Rebright Partners. The startup will use the raised capital for launching new AI-driven modules, global growth and hiring.

What does ClickPost do?

Founded in 2017 by Naman Vijay and Prashant Gupta, ClickPost is a multi-carrier integration and post-purchase experience platform that helps online retailers use data to improve their shipping experience. 

The startup was initially launched as a developer tool to help engineers integrate with courier APIs. However, It then pivoted to providing a post-purchase experience platform for brands, which over the years has evolved to serve all their logistics tech needs.

It has developed an all-in-one logistics management platform that provides everything from accurate delivery dates in the pre-purchase journey to multi-carrier integration, tracking visibility, returns and exchange management, and omnichannel enablement.

Serving prominent fashion retailers

ClickPost claims to have been profitable since 2019 and serves prominent companies such as Nykaa, Puma, Pepe Jeans, Acer, and Supertails. The startup said it has helped large fashion retailers convert more than 35% of their returns to exchanges and has helped others improve shipping NPS by up to 40%. 

Over 300 enterprises across India, North America, APAC, and the Middle East use ClickPost. The startup also claims that it currently tracks more than 1 million shipments daily, making it the largest player in its space in the Indian market. It aims to grow 5x in the next two years.

Leadership comments

Naman Vijay, the Co-Founder and CEO of ClickPost, said the next few years will give rise to some generational companies in the E-commerce enablement space.

He said Indian SaaS companies have a tremendous opportunity to serve the high-growth Indian D2C brands benefiting from increased consumption in India and then capture global enterprises with a ‘Build in India and Sell to the World’ strategy, which continues to pay rich dividends for Indian SaaS companies.

“E-commerce is a space where vertical AI products will see a lot of adoption as brands look to grow more efficiently and compete with the likes of Amazon who have vast resources to provide a more data-driven experience to shoppers. This puts the onus on SaaS companies like us to provide solutions that keep brands at the forefront of innovation," Vijay added.

What did investors say about ClickPost?

“Our decision to invest in ClickPost was rooted in our unwavering belief in the exceptional founding team and the scale they have achieved while maintaining a focus on capital efficiency, innovation, and quality. Further, as consumers and enterprises increasingly turn to online commerce, the demand for efficient and scalable digital logistics infrastructure is bound to increase. ClickPost is poised to capitalize on this trend, offering innovative solutions that meet the evolving needs of both businesses and consumers within India as well as globally.”, said Pratip Mazumdar, Partner at Inflexor Ventures.

Rajiv Mehta, General Partner at Athera Venture Partners, concurred: “Our investment in ClickPost is a testament to our ethos of backing bold entrepreneurs solving hard problems multi-fold better than the status quo. With continued, broad-based growth in e-commerce ahead of us, large enterprises and new-age brands alike seek best-in-class logistics experience for their customers and intelligent infra for their own efficiencies."