Ambulance service platform Dial4242 raises Rs 9 crore; founder says, 'Mission to ensure that no life is lost'

Dial4242, a tech-enabled ambulance service platform, has raised Rs 9 crore in a pre-Series A funding round led by IAN Group, with additional participation from BioAngels, IIM Bangalore’s NSRCEL, and other prominent angel investors.

The startup will use the raised capital to strengthen its mission of ensuring ambulance availability across India by reducing its current turnaround time (TAT) from 12 minutes to under 8 minutes. It will also invest in technology upgrades, marketing, expansion of medical centers in underserved areas, and key leadership hires.

Founded in 2016 by Jeetendra Lalwani, with Nilesh Mahambre and Atin Verma as co‑founders, Dial4242 operates what it describes as the country’s largest on‑demand ambulance network, serving more than 850 cities. The startup's online platform offers real‑time ambulance tracking, automated dispatch and a 24‑hour call center. 

“The loss of my father, my greatest inspiration, was the most painful moment of my life—but it sparked a mission to turn grief into impact. This became a mission to ensure that no life is lost due to the unavailability of an ambulance,” said Jeetendra Lalwani, Co-founder of Dial4242.

Dial4242 said it operates with an asset‑light, technology‑first model and has formed partnerships with major companies such as Amazon, Zomato and Swiggy to provide medical support to gig workers nationwide. Its average turnaround time of less than 12 minutes, the startup claims, makes it the fastest in the country.

“Dial4242 is truly solving a real problem and surely a need that can arise any time. This team led by Jeetendra has already established the operations on a strong footing with a robust business model with a direct focus on saving lives,” said Padmaja Ruparel, Co-founder, IAN Group.

Dial4242 will use the funds to strengthen its tech platform, boost trip volumes through marketing, launch free ambulance services through a low-cost membership, set up medical centers in key areas, and expand its product, business, and operations teams.

Over the next 12 months, it aims to deepen hospital partnerships, grow its retail user base, and maintain the fastest emergency response standard in India.