Amazon India launches two-all women delivery stations in Kerala

Amazon India, on Thursday, announced the launch of two all-women delivery stations, as part of its commitment to providing women with job opportunities.

The company has partnered with Small and Mid-sized Businesses (SMBs) to deliver packages to Amazon customers through the Delivery Service Partner(DSP) program. This program is many partners' first foray into entrepreneurship. They use their local knowledge of the community, as well as Amazon India's technological support, to fulfill delivery promises to customers.

Speaking about the launch of these stations, Prakash Rochlani, Director, Last Mile Operations, Amazon India, said, “At Amazon India, we are committed to providing women with equal access to work, growth opportunities, and resources that enable them to expand their horizons. We have thousands of women who are playing important roles in our operations network and thriving in their professional lives with Amazon. The launch of these two all-women delivery stations in Kerala is an extension of our continuous efforts to provide women with safe and fulfilling opportunities and we remain steadfast in our resolve to financially uplift them.”

The opening of these all-women delivery stations has embraced Amazon India's efforts to increase opportunities for women in the logistics sector while strengthening its commitment to Diversity, Equity, and Inclusivity (DEI). Already, the company has two all-female delivery stations in Chennai and Kadi, Gujarat.

The stations, located in the towns of Aranmula (Pathanamthitta District) and Kodungallur (Thrissur District), will be operated by the DSPs, who will employ more than 50 women in the region.

It not only allowed Amazon India to expand its reach to customers in and around these towns but also provided opportunities for growth and employment for DSPs and the associates they hire. These stations would be entirely managed and operated by women in managerial and delivery associate positions.

“Being a delivery associate has empowered me to be financially independent and I find solace in the fact that I do not have to depend on others. The respect I have received from customers and my peers are unparalleled. I am grateful to set an example for other women and showing them that they, too, can achieve their dreams,” said Maya Vinod, a woman delivery associate from the all-women delivery station in Aranmula.

All associates have received training in a variety of areas, including customer service, handling packages, technology, and safety. The company has implemented several measures to ensure a safe workplace for women, including raising awareness and establishing various feedback mechanisms, as well as establishing a dedicated helpline number for associates to dial in for any support or assistance needed during the day.

Amazon India is aimed at creating a diverse, equitable, and inclusive workforce, and it is empowering people from various communities.

It has created unique and flexible work opportunities for women, the LGBTQ community, military veterans, and the differently-abled, among others, through its operations network, which includes Fulfilment Centers, Sortation Centers in over 19 states, and a robust delivery network.

Meanwhile, the company has transgender-run and managed centers, as well as silent delivery stations in Mumbai that have provided opportunities to those with hearing impairments.

Amazon India has also generated opportunities for military veterans across its operations network, permitting them to pursue fulfilling alternate careers.

The company is committed to building an inclusive workforce and ensuring that diverse employee colleagues are not only represented in the workforce but also have mechanisms in place to thrive.

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