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Bengaluru-based Shadowfax acquires CriticaLog for an undisclosed sum

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Sumit Vishwakarma
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Shadowfax 2025

(Left): Abhishek Bansal, CEO and co-founder of Shadowfax and (Right): Sujoy Guha, CEO & MD, CriticaLog

Shadowfax, a Bengaluru-based logistics provider known for its e-commerce express parcel services, has acquired CriticaLog, a company recognized for its expertise in handling high-value and sensitive goods.

The financial details of the deal were not disclosed. Both companies said the merger will create new opportunities in the premium logistics market, allowing them to meet rising demand for secure and specialized shipping solutions across India.

"We are excited about the merger with Shadowfax. By leveraging their expansive reach and advanced technology capabilities, we can bring Criticalog's premium logistics solutions to a wider customer base. This partnership will enable us to not only strengthen our existing relationships but also introduce our critical logistics services to a new and growing audience," expressed Sujoy Guha, CEO of CriticaLog.

Wider reach for premium logistics

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Shadowfax, founded in 2015 by Abhishek Bansal, Vaibhav Khandelwal, Praharsh Chandra and Gaurav Jaithliya, currently delivers more than 2 million packages daily.

It operates in 2,500 cities and covers over 18,000 pin codes, offering services like reverse logistics, same-day delivery and 10-minute quick commerce deliveries.

"We are thrilled to welcome the exceptional team at CriticaLog into the Shadowfax family. Their expertise in managing high-value product movements with an industry-leading 0% loss rate is unparalleled. This move aligns perfectly with our mission to solve the most challenging last-mile problems in India today. With this acquisition, we are excited to expand our capabilities in delivering high-value items safely and reliably to more pin codes, benefiting our existing clients and opening new opportunities."

CriticaLog's market presence

CriticaLog, launched in 2013 by industry veterans Sujoy Guha and Samir Panda, brings extensive experience in moving critical and high-value shipments, including electronics, pharmaceuticals, automobile spare parts and jewellery. 

CriticaLog serves more than 400 organizations, including Fortune 500 companies, and reports an industry-leading 0% loss rate for high-value cargo.

Financial and strategic outlook

Shadowfax competes with listed logistics player Delhivery and other startups such as Ecom Express and Shiprocket. According to the company, it turned profitable at adjusted PAT metrics in the 2023-24 fiscal year, with revenue rising 33% to Rs 1,884.8 crore from Rs 1,415.1 crore in the previous year.

Its EBITDA also improved, moving from a Rs 113.5 crore loss to an Rs 11.4 crore profit, while adjusted PAT went from a Rs 123.8 crore loss to a Rs 2 crore profit.

Shadowfax is reportedly preparing for a Rs 3,000 crore initial public offering (IPO) later this year, reflecting growing investor interest in India’s rapidly evolving logistics sector.

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