Indian fintech firm BharatPe has introduced 'Shield,' a robust fraud protection plan designed to safeguard digital transactions.
Shield aims to enhance the security of BharatPe's Unified Payments Interface (UPI) services while providing users with a secure payment experience.
Complimentary fraud protection for new users
The BharatPe Shield includes an introductory 30-day complimentary fraud protection plan for users making their first UPI transactions through the BharatPe app.
This free service protects transactions up to Rs 5,000. Following the trial, users can continue to enjoy the benefits of Shield at an affordable subscription fee of Rs 19 per month.
Nalin Negi, CEO of BharatPe, emphasized the company’s dedication to secure digital payments, stating, "Safeguarding consumer transactions from online frauds has always been a key responsibility for us. With BharatPe Shield, we are going a step further by empowering our users with a fraud protection plan that secures their daily transactions. This initiative underscores our commitment to reimagining the secure UPI experience for our customers, making security the core of our offerings."
Comprehensive protection features
Shield covers a range of risks, including computer fraud, phishing, and unauthorized transactions resulting from phone theft.
The service’s unique pre-reporting coverage allows claims for losses incurred up to 10 days before the fraud is reported.
To ensure user convenience, fraud reporting and claim processes are supported through the app, chatbot, and toll-free helplines, available 24/7.