Bengaluru-based BiteSpeed crosses $5 million in ARR, targets $10 million ARR by year-end

BiteSpeed, an AI-native marketing and support CRM purpose-built for e-commerce brands, announced today that it has surpassed $5 million in annual recurring revenue (ARR), representing a 250% year-on-year growth. 

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Founded in 2019 and backed by leading investors including Peak XV’s Surge (formerly Sequoia Capital India), Whiteboard Capital, and Kunal Shah, BiteSpeed enables e-commerce businesses to personalise their marketing and support interactions across channels like WhatsApp, Email, SMS, Instagram, Voice, and Web Chat from a single AI-powered platform.

Its AI features allow brands to recover abandoned carts, send personalised order updates, re-engage dormant shoppers, and provide real-time support- all from a unified dashboard. By combining marketing automation with conversational AI, BiteSpeed helps Shopify-first merchants boost conversions and customer lifetime value while reducing operational complexity.

BiteSpeed claims that it services more than 5,000 brands across 50+ countries, including leading ones such as Dot & Key, Bombay Shaving Company, Mokobara, Minimalist, mCaffeine, and Zouk. The startup also claims to have seen rapid adoption in India and significant traction in international markets, including the UK, the  Middle East, South Africa, and Australia.

“Crossing $5 million in ARR shows the trust our customers place in us and the impact BiteSpeed delivers,” said Vinayak Aggarwal, Founder & CEO of BiteSpeed. “As e-commerce brands grow, they need AI tools that turn every interaction into revenue-  and that’s exactly what we’re building.”

BiteSpeed also said that it is rolling out a slate of new features, including AI voice agents and AI-native email marketing to help brands drive more revenue from its platform. To support this expansion, the Bengaluru-based startup plans to scale its team size to over 100 employees by the end of the year.

“After carefully building the company focused on fundamentals for the last 5 years, we are now at an inflection point in our journey,” said Vinayak. “With growth being the key focus in this next phase, we’re looking for the right talent to help us shape the future of AI-native e-commerce.”