In the banking world, where the pressure to meet targets is relentless, the work culture can be brutal. Banks often find themselves torn between providing excellent customer service and pushing their employees too hard—even if it impacts their personal lives.
This tension was recently highlighted by a controversy at Canara Bank. A video shared last week by an X user named 'Garib Banker' shows an officer, Lokapati Swain, scolding employees for prioritizing personal time and family over work.
The @canarabank whose tag line is “TOGETHER WE CAN” is saying that don't take care of your family.
— Garib Banker (@WomenBanker) May 4, 2024
Don't they know that we all work for the family and not for ourselves.
Requesting @DFS_India @DrBhagwatKarad @FinMinIndia to kindly intervene. pic.twitter.com/AjzCQrpsXz
In the video, Swain can be seen shouting and pressuring staff members to work extra hours, even on holidays, and to neglect their family obligations.
"Next time onwards, if there is a call from the recovery section and you do not participate, including on holidays, because you want time to travel with your family, let your family go to hell... What should I do? I don't even care about my family; I only care about Canara Bank," he can be heard saying in the video.
"So, a clear message to all, if the work from Monday to Saturday has not been completed... Even on Saturday, Sunday, and other holidays, if you get a message from my section and you don't respond, then things will be different. It will be the same for everyone, be it officer, chief manager, or AGM," he said.
Watch the video:
Canara Bank responds
The video has received over 75,000 views so far and quickly caught the attention of Canara Bank.
The bank said that it does not endorse the officer's behaviour and assured that appropriate action would be taken in the matter.
"At Canara Bank, we always value the contribution of our employees and their families, which has been proven time and again. The bank does not endorse this kind of individual behavior and personal opinion of a particular staff. We assure that appropriate action is being taken," the bank replied.
At Canara Bank we always value the contribution of our employees and their families, it is proven time and again. The bank does not endorse this kind of individual behaviour and personal opinion of a particular staff. We assure that appropriate action is being taken.
— Canara Bank (@canarabank) May 4, 2024