Amit Jain-led CarDekho partners with Girnar AI Innovations Lab

Girnar AI Innovations Lab has partnered with CarDekho Group’s investment arm, Girnar Vision Fund (GVF).

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The collaboration is set to transform the customer support sector with advanced AI-powered solutions.

Through their product Uservox.ai, the partnership aims to revolutionize how businesses engage with customers, using AI-driven voicebots, chatbots, and conversational tools to enhance interactions.

These technologies are designed to make customer experiences more personalized, efficient, and seamless.

Focus on AI-driven virtual assistants

Girnar AI Innovations Lab has partnered with CarDekho Group’s investment arm, Girnar Vision Fund (GVF).

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The collaboration is set to transform the customer support sector with advanced AI-powered solutions.

Through their product Uservox.ai, the partnership aims to revolutionize how businesses engage with customers, using AI-driven voicebots, chatbots, and conversational tools to enhance interactions.

These technologies are designed to make customer experiences more personalized, efficient, and seamless.

Focus on AI-driven virtual assistants

Founded in April 2024 by Saurabh Mathur and Shraddha Srivastava, Girnar AI Innovations Lab specializes in developing AI-powered virtual assistants. These solutions use advanced natural language processing (NLP) and machine learning to address the complex customer engagement needs across sectors like automotive, insurance, ed-tech, and fintech. 

With support from CarDekho, these AI solutions will be refined further to handle customer interactions in multiple Indian languages and dialects, offering both voice and text support. 

Leveraging CarDekho’s expertise

The partnership will allow Girnar AI Innovations Lab to tap into CarDekho Group’s vast industry experience in automotive, insurance, and lending sectors. This will help in fine-tuning their AI-driven voicebots for specific industries and expanding their reach across different regions.

The collaboration opens doors for rapid testing, market expansion, and swift iterations, positioning Girnar AI Innovations Lab as a key player in AI-based customer support solutions.

Leadership comments

Saurabh Mathur, Founder of Girnar AI Innovations Lab, said, “We are excited to partner with CarDekho Group, a leader that has consistently set new standards for customer service and innovation. Our goal is to enhance the way businesses interact with their customers by using AI-driven voice solutions that understand local languages and nuances. Together, we aim to create more efficient, personalized, and engaging customer journeys."

Amit Jain, Co-founder and CEO of CarDekho Group said, "Girnar AI Innovations Lab is harnessing the power of AI to transform customer engagement and product experiences in smarter, more intuitive, and more personalized ways. With Girnar Vision Fund, we aim to nurture such innovative startups, providing the resources and mentorship needed to revolutionize not just the automotive sector but the entire technological landscape of India.”

CarDekho’s broader Strategy for urturing Innovation

CarDekho’s investment in Girnar AI Innovations Lab is part of a larger strategy by the Girnar Vision Fund to support innovative startups across various sectors, including autotech, fintech, insurtech, and other deep tech industries.

Launched in late 2023, the Girnar Vision Fund has already backed multiple forward-thinking companies, including BiUP Technologies.