Imagine you're craving pizza and decide to order from Domino's through Swiggy, but when you search for it, you find something fishy.
This is exactly what happened to a customer named Ravi Handa. He noticed that instead of just one Domino's Pizza, there were several with names that were slightly off, like "Domino Pizza" or "Domino's 2.0." It was a sneaky trick to make people think they were ordering from the real deal.
Although Ravi wasn't ordering Pizza, He took to X to share a screenshot of the fake outlets on the platform. In his post, he called out Swiggy, asking why they were letting these fake stores slide and why Domino's wasn't fighting back against these copycats.
"This is clearly a fraud. Only one of these is genuine. Why are you letting this happen?" he wrote. "Why isn't Domino's objecting to the blatant violation of trademark?" he added.
Hey @Swiggy
— Ravi Handa (@ravihanda) February 12, 2024
This is clearly a fraud. Only one of these is genuine. Why are you letting this happen?
Why isn't @dominos objecting to blatant violation of trademark. pic.twitter.com/Gv8Lt2rRU8
He also shared that one of his close ones fell for the fraud. "This isn't just a joke. Someone close to me actually fell for it. They realized it only after they got the delivery and saw the box," he wrote in reply to the first post.
This isn't just a joke.
— Ravi Handa (@ravihanda) February 12, 2024
Someone close to me actually fell for it.
They realised it only after they got the delivery and saw the box. pic.twitter.com/Ikjt8ZOCO4
Swiggy's response
In response, Swiggy wrote, "Hey Ravi, we'd like to have this looked into. Please share your pincode over DM for us to have this checked." Since being shared, the post has amassed nearly 250K views and over 700 likes.
Netizens shares mix of reactions
Netizens are now sharing a mix of reactions to this incident of fake Domino's outlets on Swiggy. Users pointed out that this issue is not limited to Swiggy, as Zomato also has similar features similar fake outlets on its app.
"Common sense can avoid many frauds", a user wrote in reply to Ravi's post.
Common sense can avoid many frauds
— केसर (@0karma108) February 12, 2024
Honestly I don't see how this is fault of either D or S
— Anirban Mandal (@Anirban12Mandal) February 12, 2024
A user named Bharat Dugar also higlighted a similar issue. He wrote, "Exactly same happened with me last year and the photos looked same as of Domino's so didn't even bother to check it more closely."First copy. And lack of any checks and balances !!
— Jaspreet Singh (@jsprt20) February 15, 2024
Exactly same happened with me last year and the photos looked same as of Domino's so didn't even bother to check it more closely.
— Bharat Dugar (@BharatDugar12) February 12, 2024