Indian govt partners with Swiggy to boost employment in gig, delivery sector

The Ministry of Labour & Employment has signed a memorandum of understanding (MoU) with food‑delivery major Swiggy with the aim of strengthening employment linkages in the gig and logistics sector through the National Career Service (NCS) portal.

The MoU was signed in the presence of Union Minister of Labour & Employment, Dr Mansukh Mandaviya and Union Minister of State for Labour & Employment, Shobha Karandlaje.

Ministers hail "Win‑Win" alliance

Union Labour Minister Mansukh Mandaviya called the NCS portal "a dynamic platform connecting job seekers and employers across India." 

He added, "With over 1.25 crore active job seekers and 40 lakh registered employers as of Jan. 31, 2025, it is playing a crucial role in workforce mobilization. This partnership with Swiggy will further extend the portal’s reach into the fast‑growing gig and platform economy, enabling access to flexible and location‑based opportunities for millions of youth."

Swiggy to mobilize 12 lakh job opportunities

The minister also appreciated Swiggy's commitment to potentially mobilize over 12 lakh job opportunities in the next 2–3 years through the NCS portal.

"This collaboration represents a win-win model, while Swiggy will gain access to a diverse, skilled, and job-ready talent pool, lakhs of job seekers across the country will benefit from enhanced visibility and access to employment opportunities," he said.

Highlighting the platform's accessibility and reach, the Union Minister reiterated the government's vision of making NCS a one-stop solution for employment, skilling, and counselling, and at the same time, capable of hyperlocal job matching and supporting both domestic and international placements.

Conducting hiring through the NCS portal

Under this MoU, Swiggy will integrate its gig opportunities—including delivery, logistics, and support roles—onto the NCS portal. This real-time integration will enhance the visibility of gig jobs for NCS users, who will benefit from timely and verified work opportunities across urban and semi-urban areas, the release notes.

The partnership is expected to support structured onboarding, digital empowerment, and awareness of worker welfare schemes.

"Swiggy's journey showcases how digital entrepreneurship can transform livelihoods. This MoU will empower job seekers and align with our commitment to inclusive growth in the new-age economy," said Dinker Vashisht, Chief of Corporate Affairs at Swiggy.