JioMart becomes India's second-largest quick commerce company as it hits 1.6 million daily orders

Reliance Retail’s quick commerce business JioMart reached a daily order run rate of 1.6 million by the end of December 2025, marking a sharp acceleration in scale during the October-December quarter, according to disclosures in the company’s Q3 FY26 investor presentation.

The run rate represents a 53% quarter-on-quarter increase and more than 360% year-on-year growth in average daily orders.

Based on disclosed order volumes, Reliance said JioMart is now India’s second-largest quick commerce player by order volume, behind Blinkit, which averaged about 2.4 million daily orders in the July–September quarter. Swiggy Instamart handled around 1.1 million daily orders during the same period.

Reliance added 5.9 million new quick commerce customers during the December quarter. Its registered customer base expanded to 378 million, up 12% year-on-year, while overall customer growth was reported at 43% year-on-year. Total transactions across its digital platforms rose 48% year-on-year to 524 million in Q3 FY26. The company also added 6 million new transacting customers during the quarter, a 120% increase over the previous quarter.

Without disclosing absolute figures, Reliance claimed that transaction frequency on its digital platforms is approximately twice that of competitors.

JioMart’s quick commerce operations are deeply integrated with Reliance Retail’s broader offline and digital retail network. The company operates 19,979 stores across formats, many of which serve as fulfilment points for hyperlocal deliveries, alongside a growing network of dark stores. Reliance said this structure has helped reduce the average distance per order, a key cost driver in last-mile delivery.

The platform now services more than 5,000 pin codes across over 1,000 cities, supported by more than 3,000 stores. During the quarter, Reliance continued to add dark stores and deepen its catalogue, contributing to higher order volumes and broader category coverage.

Quick commerce has emerged as one of the fastest-growing channels within Reliance Retail. The segment now contributes about 20% of total retail revenue, up from 18% a year earlier. Reliance has been active in quick commerce since the segment began scaling rapidly in 2021 and was previously the largest shareholder in Dunzo. More recently, the company has positioned JioMart as a broad-based quick commerce platform, spanning more categories and geographies than most peers.

The update on JioMart’s growth came alongside Reliance Industries’ third-quarter earnings. The company reported a marginal 0.56% year-on-year increase in consolidated net profit attributable to shareholders to Rs 18,645 crore in Q3 FY26, while revenue from operations rose 11% to Rs 2.69 lakh crore.

Reliance Retail reported gross revenue of Rs 97,605 crore for the quarter, up 8% year-on-year, driven by festive demand, network expansion and rising digital adoption. EBITDA for the retail business stood at Rs 6,915 crore, with margins moderating to 8.0% from 8.6% a year earlier.

The company attributed the margin compression to festive promotions, continued investments in hyperlocal commerce, and one-time operating costs linked to the implementation of new labour codes.