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News Article

'Murthy Saar, ask your Infosys team to work at least 1 hour': CA on income tax portal issues

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Jaya Vishwakarma
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Narayana Murthy

In the chaotic rush to meet the July 31 tax deadline, Chartered accountants (CAs) are continuously dealing with technical glitches on the income tax portal, prompting delays and frustration among taxpayers in the country. 

In a similar incident, a Bengaluru-based CA, who goes by the user name 'Basappamv', gave a witty twist to Infosys co-founder Narayana Murthy's advice for young professionals to work 70 hours a week to build the nation.

In a post on X (formerly Twitter), the frustrated CA pointed out that despite their long hours, he and other CAs struggle with the income tax portal developed by Infosys.

"Dear Narayana Murthy Saar, following your advice, we tax professionals have been working over 70 hours a week." 

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"Could you ask your Infosys team to work just one hour a week to ensure the income tax portal runs smoothly? Thanks in advance," the CA added.

Netizens reaction

As Basu's post went viral with over 77,000 views, Many users, including CAs, took to the comment section to share their reactions.

"70 hours also includes struggling with his IT support for 30 hours. He was wise enough to know this and informed the nation. A true nationalist who knows the strength of his development team," a user wrote. 

"I faced little issues filing the return this week. People should not wait for the last day to fill," another said.

While many users resonated with Basu's post, others pointed out that Murthy no longer handles Infosys's day-to-day operations.

"Murthy has moved on. Complaining to him about the portal is like blaming Bill Gates for a Windows crash today," a user wrote.

Chartered Accountants (CAs) have reported significant slowdowns in accessing the Annual Information Statement (AIS) and Tax Information Statement (TIS), causing delays in filing tax returns.

The Institute of Chartered Accountants of India (ICAI) has formally raised these issues with the Joint Secretary of the Central Board of Direct Taxes (CBDT), citing persistent technical problems in filing returns and making payments.

Taxpayers have encountered unavailable services due to temporary overloading or maintenance, failed challan payments, and error messages during the payment process.

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