![Narayana Murthy](https://img-cdn.thepublive.com/fit-in/1280x960/filters:format(webp)/indianstartupnews/media/media_files/CeEwnlQAtlKsJsIv0AM0.png)
In the chaotic rush to meet the July 31 tax deadline, Chartered accountants (CAs) are continuously dealing with technical glitches on the income tax portal, prompting delays and frustration among taxpayers in the country.
In a similar incident, a Bengaluru-based CA, who goes by the user name 'Basappamv', gave a witty twist to Infosys co-founder Narayana Murthy's advice for young professionals to work 70 hours a week to build the nation.
In a post on X (formerly Twitter), the frustrated CA pointed out that despite their long hours, he and other CAs struggle with the income tax portal developed by Infosys.
"Dear Narayana Murthy Saar, following your advice, we tax professionals have been working over 70 hours a week."
"Could you ask your Infosys team to work just one hour a week to ensure the income tax portal runs smoothly? Thanks in advance," the CA added.
Narayana Murthy Saar, on your advice we, tax professionals started to work more than 70 Hours per week.
— Basu-CA & RV (@Basappamv) July 13, 2024
Ask your Infosys team to work at least one hour per week to smoothly run the Income tax portal.
Thanks in Advance #incometaxefiling #incometaxreturn #ITR
Netizens reaction
As Basu's post went viral with over 77,000 views, Many users, including CAs, took to the comment section to share their reactions.
"70 hours also includes struggling with his IT support for 30 hours. He was wise enough to know this and informed the nation. A true nationalist who knows the strength of his development team," a user wrote.
I had lot of respect for Infosys but after seeing their income tax portal for last 4 years, lost all respects for this company. Even after 4 years can't they provide smooth user experience? Something seriously wrong somewhere which none of us are aware.
— Narayana Murthy (@nmurthy1968) July 14, 2024
"I faced little issues filing the return this week. People should not wait for the last day to fill," another said.
@IncomeTaxIndia your portal is slow and annoying. Why can't we even file our IT returns in peace. Please do something.
— AB 🇮🇳 (@avid_indian_) July 14, 2024
While many users resonated with Basu's post, others pointed out that Murthy no longer handles Infosys's day-to-day operations.
"Murthy has moved on. Complaining to him about the portal is like blaming Bill Gates for a Windows crash today," a user wrote.
Narayan Murthy retired long back
— ᛊ Mr. Chan ᛊ (@RohitChan666) July 14, 2024
Chartered Accountants (CAs) have reported significant slowdowns in accessing the Annual Information Statement (AIS) and Tax Information Statement (TIS), causing delays in filing tax returns.
The Institute of Chartered Accountants of India (ICAI) has formally raised these issues with the Joint Secretary of the Central Board of Direct Taxes (CBDT), citing persistent technical problems in filing returns and making payments.
Taxpayers have encountered unavailable services due to temporary overloading or maintenance, failed challan payments, and error messages during the payment process.
Took 3 weeks to file my own return. With n number of failures and finally submitted it. However it is still not complete as I couldn't find options to fill some chapter VI A schedules. Thought of filing revised one later fearing the system may not work nearing due date. 😭
— Jayanth Swaminathan (@Jay210188) July 14, 2024