Navi UPI partners with ONDC to enable metro QR ticketing for users in Delhi, Mumbai and Bengaluru

Navi UPI has integrated with the Open Network for Digital Commerce (ONDC) Network to offer fully digital metro ticketing, aiming to make commuter travel faster and more convenient.

Users in Delhi, Mumbai and Bengaluru can now buy Metro QR tickets directly through the Navi app, with Chennai, Hyderabad and Kochi expected to follow.

Through the integration, Navi UPI users can plan routes, purchase single or return journey QR tickets, and make instant payments within a single flow. The feature is designed to help riders skip queues, avoid juggling multiple apps and go paperless.

“India’s metros move more than a crore people every day, yet a large share of riders still rely on cash and queues. At Navi, we believe daily payments shouldn’t slow anyone down. By integrating with the ONDC Network, we’re making metro travel truly digital – one app, one QR ticket, one seamless tap on Navi UPI. For commuters on the go, this is how everyday mobility should feel,” said Rajiv Naresh, MD & CEO, Navi Limited (formerly Navi Technologies Limited).

Nitin Nair, Senior Executive Director, ONDC said, “Navi’s integration shows how open networks are changing the game in India’s digital journey. With just one integration, Navi now lets commuters buy QR tickets across five metro systems; quick, easy, and all in one app. As more companies like Navi adopt open protocols, the value to consumers multiplies across use cases. This is how open ecosystems move from innovation to impact, making everyday services simpler and more connected for everyone.”

Currently live with Delhi Metro, Mumbai Metro (Lines 1, 2A, 7 & 3) and Bengaluru Metro, the integration is part of ONDC Network’s broader effort to enable mobility solutions on open networks.

Navi said it UPI plans to extend the experience to additional cities and transport systems, bringing everyday mobility into the digital fold.

The Urban Metro Rail ecosystem serves 1.15 crore daily commuters, with more than 40% of commuters depending on cash or cash or physical tickets. By digitising one of the country’s most common public transport transactions, Navi UPI aims to increase digital adoption while rewarding customers for their daily journeys.