‘Oops! Something went wrong’: Rapido goes down in Bengaluru, Chennai, other major Indian cities

Ride-hailing company Rapido faced a widespread outage on Wednesday, leaving users in several major Indian cities unable to book rides.

Several users reported error message “Oops! Something went wrong” while attempting to access the app in cities including Bengaluru, Hyderabad, and Chennai. Similar complaints also surfaced from Mumbai, Lucknow, Raipur and other urban centres, suggesting a broader technical disruption.

Rapido, which competes with Uber and Ola Cabs, has not issued an official statement explaining the cause of the outage or providing a timeline for restoration of services.

There was no immediate clarity on whether the disruption was linked to server issues, app glitches or backend infrastructure problems.

The outage led to inconvenience for commuters, particularly during peak hours, with several users taking to social media to flag the issue. Rapido operates extensively across Indian cities and is a key player in the two-wheeler ride-hailing segment.

Earlier this year, the Bengaluru-based company, which turned unicorn in July last year, raised Rs 250 crore in funding from global technology investor Prosus.

Netizens reaction

“Rapido app crashed, don't know what actually happened,” a user wrote on X.

"Yes Rapido is down. Unable to complete the ride! #Rapidocaptaindown #Rapidohyderabad," another wrote.

@rapidobikeapp
Lucknow rapido work nahi kar raha hai 1 hours se....plz check?

— सुमित शुक्ल 🇮🇳 (@iamsumitshukl) December 24, 2025

@Rapidonline your user app for the drivers and users is not working. Drivers have tried to clear cache and storage. After they try logging in again, they get a top banner message "Something went wrong, try again later". Users are also not about to book rides. #rapido.

— Gurupreet Kaushik (@Gurupreet7MUFC) December 24, 2025