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Rameshwaram Cafe founder apologizes over expired food items; netizens say 'apology or warning?"

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Vivek Vishwakarma
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Rameshwaram Cafe founder apoligizes

Rameshwaram Cafe founder apoligizes

Rameshwaram Cafe, known for its delicious South Indian cuisine, faced a significant setback when Telangana's food safety authorities conducted a surprise inspection at their Hyderabad branch.

According to the food safety department, 100 kg of Urad Dal worth Rs 16,000, 10 kg of Nandini Curd, and eight litres of milk were found expired and present in the kitchen.

Additionally, 450 kgs of improperly labelled raw rice, 20 kgs of white lobia (black-eyed pea), and 300 kgs of unlabeled Jaggery were seized from the kitchen. 

Furthermore, the medical fitness certificate for food handlers was not submitted, and dustbins were not covered with lids at Rameshwaram Cafe.

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This alarming discovery raised concerns about the cafe's adherence to food safety standards.

In response, Rameshwaram Cafe’s co-founder, Raghavendra Rao, took to X to address the issue. In a video that has since gone viral, Rao acknowledged the oversight and offered a sincere apology.

"We are here to deliver the best products as we were promising and coming. Using the best ingredients forever. Little mistakes we have done and I sincerely apologise for it," Rao said.

Rao further elaborated that the cafe’s vision is inspired by the principles of APJ Abdul Kalam, and their vision is to take the brand globally.

“We know we can't make a single mistake. I take it as a lesson, said the same thing to my entire team, to correct each and every step to make sure that we can't go wrong anywhere. This is how probably we learn,” he added.

Watch the full video:

Netizens reaction

However, several users on X (formerly Twitter) felt that the manner in which Rao set the record straight did not convey what he intended to and had a counter effect because of his body language.

"Why does it look like he’s intimidating us and not apologizing," a user wrote.

"He is desperate for everyone to believe him, but his words have lost value. He should take action and show rather than pointing finger at us to better believe him 😄," another wrote.

 

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