Rameshwaram Cafe, known for its delicious South Indian cuisine, faced a significant setback when Telangana's food safety authorities conducted a surprise inspection at their Hyderabad branch.
According to the food safety department, 100 kg of Urad Dal worth Rs 16,000, 10 kg of Nandini Curd, and eight litres of milk were found expired and present in the kitchen.
Additionally, 450 kgs of improperly labelled raw rice, 20 kgs of white lobia (black-eyed pea), and 300 kgs of unlabeled Jaggery were seized from the kitchen.
Furthermore, the medical fitness certificate for food handlers was not submitted, and dustbins were not covered with lids at Rameshwaram Cafe.
Baahubali Kitchen
— Commissioner of Food Safety, Telangana (@cfs_telangana) May 23, 2024
* Synthetic Food Colours found in kitchen were discarded on the spot
* Heavy cockroach infestation observed in kitchen and cockroaches found on food articles inside store room. Pest Control Records not found.
(3/4) pic.twitter.com/NTZraSxbkx
This alarming discovery raised concerns about the cafe's adherence to food safety standards.
In response, Rameshwaram Cafe’s co-founder, Raghavendra Rao, took to X to address the issue. In a video that has since gone viral, Rao acknowledged the oversight and offered a sincere apology.
"We are here to deliver the best products as we were promising and coming. Using the best ingredients forever. Little mistakes we have done and I sincerely apologise for it," Rao said.
Rao further elaborated that the cafe’s vision is inspired by the principles of APJ Abdul Kalam, and their vision is to take the brand globally.
“We know we can't make a single mistake. I take it as a lesson, said the same thing to my entire team, to correct each and every step to make sure that we can't go wrong anywhere. This is how probably we learn,” he added.
Watch the full video:
Video message from #RameshwaramCafe owner, after the news came out that the food inspection team found out expired products in their Madhapur branch kitchen.
— Vamsi Kaka (@vamsikaka) May 26, 2024
What are your thoughts?? #FoodSafety pic.twitter.com/r5E1rGRlib
Netizens reaction
However, several users on X (formerly Twitter) felt that the manner in which Rao set the record straight did not convey what he intended to and had a counter effect because of his body language.
"Why does it look like he’s intimidating us and not apologizing," a user wrote.
"He is desperate for everyone to believe him, but his words have lost value. He should take action and show rather than pointing finger at us to better believe him 😄," another wrote.
Maga, what are “premium vegetables”?🤤
— Ashwith Harshavardhan (@avhr797) May 27, 2024
His aggressive body language is not resonating with his words.. its like I will take care of those who said there are expired items, but please eat in my outlet..
— Shachindra Rajavaram శచిన్ద్ర రాజవరం (@rshachindra) May 27, 2024