Uber debuts Courier XL in India to tap growing demand for heavy-goods deliveries

American ride-hailing giant Uber has introduced Courier XL in India, a new category under its logistics arm, Uber Courier, aimed at enabling the transport of heavier goods within cities.

The service, which went live this week in Delhi NCR and Mumbai, will allow users to send large packages of up to 750 kilograms through three‑ and four‑wheeler goods carriers, with additional cities expected to follow.

The launch builds on the rapid adoption of Uber's existing bike‑based delivery platform, Uber Courier, which has expanded to 25 cities and served more than five million users since launch. Deliveries via the platform jumped over 50% year‑on‑year in 2024, and growth has continued in the first quarter of 2025.

The latest expansion reflects Uber's deeper push into India's booming on‑demand logistics market, particularly to serve small businesses and individual users with bulk or oversized delivery needs.

"Courier XL is our answer to a growing demand from users — especially small businesses and households — who need a reliable way to move heavier goods across the city," said Shiva Shailendran, Director – Consumer & Growth, Uber India South Asia.

"Whether it's inventory, furniture, or large parcels, we're making big moves simpler and smarter.”

Uber's data suggest that the average delivery distance for couriers in 2024 was 11 kilometres, with Delhi NCR and Mumbai seeing longer trips of 14 km and 12 km, respectively. The company said it handled a wide range of use cases — from a 750‑metre hyper‑local delivery in Chennai to a 134‑km run within Delhi NCR.

Courier XL retains features users expect from Uber, including live tracking, upfront pricing and seamless booking via the Uber app. The move also intensifies competition with players such as Porter, Borzo and Mover, which already operate in this space. Porter, in particular, became a market leader after raising $200 million from Kedaara Capital and Wellington Management.

Uber's broader business in India has seen strong financial gains, with operating revenue climbing 41 percent in FY24 to Rs 3,762 crore as improved ride‑hailing performance and growing support services narrowed losses.

Courier continues to see demand spikes around festive occasions such as Diwali and Rakshabandhan, and topical moments like the upcoming Mother’s Day. With store‑pickup options and real‑time availability, the platform has become a go‑to solution for both utility and emotional delivery moments, Uber said.