Uber launches India's first water transport service with Uber Shikara in Srinagar

American ride-hailing giant Uber has launched its first water transport service in India, Uber Shikara, offering tourists the convenience of pre-booking shikara rides on the iconic Dal Lake in Srinagar through its app.

This marks Uber’s first water-based service in Asia, with similar offerings available in European locations such as Venice, Italy.

Introducing Uber Shikara in Srinagar!
The perfect blend of tradition and tech!🚤📲
Now you can book your serene Shikara ride up to 15 days in advance.
With just a tap on the Uber app, you are ready to set sail.

Experience Dal Lake like never before. 🌅 #UberShikara pic.twitter.com/ACzxXtKFXG

— Uber India (@Uber_India) December 2, 2024

Uber Shikara pre-booking

Uber Shikara rides are available for booking from 10 a.m. to 5 p.m. daily and can accommodate up to four passengers for one-hour trips. Customers can reserve their rides 12 hours to 15 days in advance via the Uber Reserve feature in the app.

"At Uber, we are always looking to make mobility magical and effortless. Uber Shikara is our humble attempt to blend technology and tradition to give a seamless experience to travellers for their Shikara ride. We are proud to create this iconic experience enhancing accessibility and uplifting tourism in the breathtaking landscape of Kashmir," said Prabhjeet Singh, President, Uber India & South Asia.  

The service aims to eliminate the hassle of last-minute arrangements, allowing visitors to focus on the serene beauty of Dal Lake.

Supporting the local economy

In a move that directly benefits local shikara operators, Uber has waived platform fees, ensuring that the entire fare goes to the boat drivers. Notably, users will be able to book shikara at government-determined rates.

Wali Mohammad Bhatt, President of the Shikara Owners Association, welcomed the initiative, noting it could significantly boost the business of Dal Lake’s 4,000 shikara operators.  

Uber initially launched the service with seven shikaras, with plans for expansion based on demand.

"Uber service will boost shikara operators' business as the app will facilitate the booking of the boats at fixed rates and end bargaining which provides relief to tourists. The booking will also provide assured income for Shikara operators. We expect more shikara to join Uber, based on the response of tourists," Bhatt said. 

How to book an Uber Shikara ride

Booking is simple through the Uber app:  
1. Update the app to the latest version.  
2. Set “Shikara Ghat No. 16” as the pick-up and drop-off points.  
3. Choose the desired time and date.  
4. Select Uber Shikara and confirm the booking.