Uber partners with Shadowfax to strengthen its UberMoto bike-taxi services

Ride-hailing giant Uber has announced a strategic partnership with Shadowfax, a Bengaluru-based logistics services provider, to strengthen its UberMoto bike-taxi services.

By tapping into Shadowfax’s large fleet of over 200,000 two-wheelers, the partnership is set to enhance UberMoto’s service by increasing its driver pool and expanding its reach to more cities across India.

Uber aims to offer more reliable and affordable bike-sharing options for riders, particularly in regions where UberMoto has limited availability.

Third-party integration for improved efficiency

The partnership will enable the integration of Uber’s platform with Shadowfax’s driver app through a third-party application programming interface (API). This allows trips requested on UberMoto to be matched with Shadowfax drivers, who will fulfil the ride through their app.

Despite this backend integration, Uber assured users that the booking experience for riders on the Uber app will remain the same.

Subscribe to our newsletter for a daily roundup of the startup ecosystem.

Benefits for drivers and riders

The partnership brings mutual benefits to both Uber and Shadowfax, as well as their drivers and riders. For Uber, the expanded access to a larger driver base will help to improve service reliability, while Shadowfax’s drivers will be able to supplement their income during lean hours by switching to UberMoto services.

Uber’s Director of Business Development, Arnab Kumar, described the partnership as a “win-win strategy,” highlighting how it creates additional earning opportunities for drivers while improving the availability of Uber’s services.

“At Shadowfax, we are committed to driving innovation and adding value for our drivers and delivery partners. Through this unique integration, we are set to become the most diversified 3PL player in India, offering the first app where all forms of earning opportunities are available. Our 'One app, all opportunities' platform will empower our partners to tap into new streams of income, whether through last-mile deliveries or mobility solutions like UberMoto,” said Praharsh Chandra, Chief Business Officer and Co-founder at Shadowfax.

Expanding to more cities

Uber will leverage Shadowfax’s extensive network to bring UberMoto to more towns and cities where it currently does not operate.

The move will help Uber expand its footprint in the bike-taxi market in India. The partnership already operates in multiple cities and is expected to grow further in the coming months. 

Presently, the Bengaluru-based startup operates in over 2,500 cities and 18,000 pin codes across the country.