Unicommerce adds Abhishek Mangaraj and Divya Sharma to leadership team

Unicommerce eSolutions Limited has appointed two senior leaders to bolster its operations and marketing capabilities, signalling its intent to deepen customer relationships and expand its market presence.

Abhishek Mangaraj has joined the company as Senior Director - Customer Success, where he will lead operations and customer experience across India. With nearly 15 years of experience in enterprise SaaS and digital transformation, Abhishek has worked across diverse markets, specializing in Conversational AI, CRM, retail analytics, and computer vision.

Prior to Unicommerce, he served as Vice President of Customer Success at Kapture CX. In his new role, Abhishek will oversee customer success, key accounts management, and retention strategies.

Divya Sharma has been named Director - Marketing and will lead brand building and demand generation across Unicommerce’s full portfolio, including Shipway and Convertway. Her mandate spans brand strategy, product marketing, and go-to-market initiatives for both domestic and global markets.

Divya brings over a decade of marketing leadership, having previously held positions at CleverTap, Locus, and Ai Palette, where she led growth programs across India, the United States, Southeast Asia, and the Middle East.

“We are delighted to welcome Divya and Abhishek to the Unicommerce team," said Kapil Makhija, MD & CEO of Unicommerce eSolutions Limited. 

“Both Divya and Abhishek bring rich and diverse experience to Unicommerce, which aligns with our focus towards enhancing our ability to serve our customers and grow deeper into the market. Their proven track records and leadership will be invaluable as we continue to expand our services."