UPI services restored after widespread outage; NPCI says, 'faced intermittent technical issues'

The Unified Payments Corporation of India (UPI) services across India were restored after a significant outage disrupted transactions on payments apps such as Google Pay and Paytm. 

The National Payments Corporation of India (NPCI) confirmed that it experienced “intermittent technical issues”, leading to partial declines and delays throughout the evening.

According to Downdetector, complaints about failed transactions surged, with 3,305 reports logged by 7:47 PM.

The disruption affected thousands of users on PhonePe, Paytm, and Google Pay, sparking widespread concerns as major digital payment platforms struggled with downtime.

Late on Wednesday, NPCI posted on X (formerly Twitter), stating: “NPCI had faced intermittent technical issues owing to which UPI had partial decline. The same has been addressed now and the system has stabilised. Regret the inconvenience.”

NPCI had faced intermittent technical issues owing to which UPI had partial decline. The same has been addressed now and the system has stabilised. Regret the inconvenience.

— NPCI (@NPCI_NPCI) March 26, 2025

Users reaction

Many users reported being unable to transfer funds, process payments, or even log in to their accounts for several hours.

UPI is down for the first time & it is already showing an impact.

Most of us already stopped carrying liquid cash & this downtime has created a do or die situation 😂

Elders were right about carrying cash ✅️ pic.twitter.com/7QBSnfwNXr

— Yaswanth Sai Palaghat (@yaswanthtweet) March 26, 2025

Why this mf UPI is down ab ice cream kha li payment nahi ho raha kya karu#upidown #pnbdown #bankserverdown pic.twitter.com/rZY12nFKYS

— AMITDangi (@_amitdangi) March 26, 2025

UPI has been failing since the last hour servers are down.

Aaj bartan dhulwa ke hi manega

— Tejusurya 2.0 (@Tejusurya_) March 26, 2025