Meta-owned instant messaging platform WhatsApp said it has taken action against over 6.5 million bad accounts in India during the month of May 2023. The action was in accordance with the newly implemented IT Rules 2021
The Meta-owned platform released its monthly India compliance report dated May 1 to May 31, 2023, in line with Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 on July 1, highlighting grievances received from users in India, and accounts actioned on violating the country's laws.
In May this year, the platform received 3,912 reports related to grievances, including "ban appeals," and out of those, 297 of them were addressed, and appropriate action was taken, the company said in a report.
'The abuse detection operates at three stages of an account’s lifestyle: at registration, during messaging, and in response to negative feedback, which we receive in the form of user reports and blocks. A team of analysts augments these systems to evaluate edge cases and help improve our effectiveness over time," the report noted.
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