Zoho launches its own POS devices amid Swadeshi push; Vemby says, 'Arattai will soon integrate with Zoho Pay'

Zoho Corporation has deepened its entry into the fintech sector with the launch of Zoho Payments POS terminals, QR-enabled devices, and sound boxes, alongside new payout, collection, and settlement solutions.

Advertisment

The announcement was made at the Global Fintech Fest 2025, organised by the Payments Council of India (PCI), the National Payments Corporation of India (NPCI), and the Fintech Convergence Council (FCC).

The new hardware marks Zoho’s first foray into in-person payment devices, expanding its 2024-launched Zoho Payments platform, a unified payment gateway designed to help businesses securely accept payments. The POS devices support tap, dip, and swipe card transactions, as well as UPI payments via static and dynamic QR codes. They come equipped with built-in billing, barcode scanning, and receipt printing, while the QR devices include sound boxes for instant payment confirmations.

According to Sivaramakrishnan Iswaran, CEO of Zoho Payment Technologies and global head of finance and operations at Zoho, the initiative aims to unify the fragmented processes of business finance, banking, and payments under one integrated ecosystem. The company’s suite now connects collections, payouts, and reconciliation directly with Zoho’s accounting, billing, and payroll products.

Zoho Payments also introduces payout functionality, enabling businesses using Zoho Payroll to make automated salary disbursements from any linked bank account, and to track transactions in real time. Additional features include split settlements for marketplaces, which automatically distribute customer payments between sellers and platforms, and virtual accounts for collections, allowing businesses to assign unique accounts to customers or invoices for seamless reconciliation through NEFT, RTGS, or IMPS.

The platform now supports on-demand, T+1 settlements, giving small and medium enterprises faster access to funds. Businesses using Zoho Books and Zoho Billing can also automate recurring payments through UPI Autopay e-mandates, simplifying subscription models for sectors such as fitness and education.

Iswaran noted that Zoho already integrates with eight Indian banks, including ICICI Bank, State Bank of India, Kotak Mahindra Bank, and Axis Bank, as part of its “connected banking” initiative. These integrations allow customers to initiate payouts, track balances, and reconcile bank statements directly within Zoho’s software suite. The company is also investing in risk management, KYC automation, and AI-driven fraud detection to strengthen its payments backbone.

While Zoho’s hardware devices are currently imported, the firm is evaluating local manufacturing opportunities within three to five years. Iswaran said the company’s private ownership structure allows it to pursue such long-term bets without external investor pressure.

The broader strategy reflects Zoho’s vision of building a comprehensive financial infrastructure platform that combines software, banking, and payments under one compliant framework. Zoho Payment Technologies operates as a Reserve Bank of India-licensed payment aggregator and a Bharat Bill Payment Operating Unit.

Headquartered in Chennai, Zoho employs more than 18,000 people worldwide and serves over 130 million users. Privately held and profitable, the company maintains full control over its data centres, ensuring privacy and security for its global customer base.