Zomato-owned Blinkit launches 10-minute ambulance service in Gurugram, how to avail It

Blinkit, an online delivery platform, has introduced a 10-minute ambulance service in Gurugram in a bid to tackle medical emergencies more swiftly. The service, which is in its initial phase, will feature five ambulances stationed across the city and will be available for a flat fee of Rs 2,000.

Blinkit CEO Albinder Dhindsa announced the launch on X (formerly Twitter) emphasizing that the initiative prioritizes public welfare over profit.

Ambulance in 10 minutes.

We are taking our first step towards solving the problem of providing quick and reliable ambulance service in our cities. The first five ambulances will be on the road in Gurugram starting today. As we expand the service to more areas, you will start… pic.twitter.com/N8i9KJfq4z

— Albinder Dhindsa (@albinder) January 2, 2025

Providing emergency aid  

Dhindsa said the company aims to offer quick and reliable ambulance services in rapidly growing urban areas. Blinkit plans to carefully expand this program while keeping the cost affordable.

According to Dhindsa, the company will “operate this service at an affordable cost for customers” and invest in long-term improvements to make emergency medical care more accessible. He added that the goal is to expand this offering to all major cities across India over the next two years.

Equipped ambulances for critical care  

Users can book a Basic Life Support (BLS) ambulance through the Blinkit app. Each vehicle is equipped with essential life-saving equipment, including oxygen cylinders, Automated External Defibrillators (AEDs), stretchers, monitors, suction machines, and emergency medicines.

To ensure top-quality service during critical moments, each ambulance has a paramedic, an assistant, and a trained driver. Dhindsa said the Blinkit team is committed to providing “the highest quality of service in times of need.”

How to book the service?  

The ambulance booking feature will appear on the Blinkit app for eligible areas in Gurugram, and users can request the service the same way they place other orders.

Although the initiative is in its early stages, Blinkit plans to broaden its reach so that more customers can use the service. The company hopes this will help curb medical aid distress in growing cities where ambulance wait times can sometimes be a matter of life and death.

Dhindsa also urged people to “do their bit and make way for an ambulance always,” noting that one small gesture could help save a life.