Zoomcar partners with CARS24 to enhance vehicle safety standards for self-drive cars

Zoomcar, which claims to be India's largest peer-to-peer car-sharing marketplace, recently announced a strategic partnership with CARS24, a homegrown platform for used car transactions, to bring vehicle inspection and tracking standards to the self-drive car-sharing space.

As part of this collaboration, CARS24 will conduct Pre-Delivery Inspections (PDIs) and install GPS tracking devices on newly onboarded host vehicles, ensuring transparency, safety, and guest satisfaction. The pilot will initially cover host vehicles in Delhi, with the potential to expand based on results.

The company said the partnership is designed to proactively minimize mechanical issues, guest dissatisfaction, and operational disruptions.

"At Zoomcar, enhancing the guest experience is a constant priority," said Anirudh Lamba, Head – Brand & Partnerships at Zoomcar. "This partnership allows us to introduce an added layer of safety, accountability, and transparency, ensuring every vehicle meets a higher standard before it goes live on our platform."

The company further said that CARS24's certified professionals will perform comprehensive quality checks covering key mechanical, electrical, and safety systems including brakes, engine condition, lighting, tyre health, and overall roadworthiness. Vehicles that meet the standards will be marked as 'verified' on the platform.

With this partnership, Zoomcar will equip its vehicles with advanced GPS tracking devices. These devices will enable real-time tracking in the event of unauthorised use and allow for continuous monitoring of driver behavior, thereby promoting safer driving practices.

Gajendra Jangid, Co-Founder and CMO at CARS24, said, "We've inspected over a million cars across India, and one thing is clear, trust in used vehicles is built on transparency and data. The self-drive rental space has grown rapidly, but quality standards haven't kept pace." He further added, "Through this partnership with Zoomcar, we are bringing the same inspection rigour that powers India's used car ecosystem to a new category, giving hosts more control, and guests more confidence."