Masin AI: From cure to prevention in construction disputes

Infrastructure, in India and across the globe, has always been a story of ambition colliding with complexity. Behind expressways, metro networks, refineries, and power projects lie delays, cost overruns, and contractual conflicts that routinely spiral into billion-dollar battles, dragging on for years in arbitration and courts.

For over 25 years, Rohit Singhal has lived this reality.

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Recognized globally as a leading construction dispute expert—and ranked by Construction Week as one of the Top 10 Dispute Resolution Professionals in the MENA region—he has guided governments and corporations through some of the world’s most high-profile arbitrations, including disputes over Qatar’s FIFA World Cup stadiums, the Mumbai–Delhi Industrial Corridor, India’s Bullet Train project, and the world’s largest fertilizer plant.

In 2014, he founded Masin, today ranked as the 4th largest dispute consultancy in the world and the clear market leader in India. With operations in 12 international offices, Masin is also India’s largest claims and disputes consultancy, trusted on multi-billion-dollar projects worldwide.

Yet one problem persisted: contracts were too complex, claims poorly prepared, and disputes lasted far longer than they should.

“Across $30 billion+ worth of disputes over 15 years, we kept seeing the same inefficiencies in contract administration and claims preparation,” Rohit recalls.

That frustration led to the creation of Masin AI—the world’s first generative AI platform for managing construction contracts and disputes, suitable for projects in any country and under any contract form.

From consultancy to technology

Masin AI is not separate from Masin but an extension of its expertise. While Masin continues to advise on claims, delays, and expert testimony, Masin AI transforms decades of accumulated knowledge into a scalable digital platform.

It also represents a backward integration for Masin. Until now, the consultancy was typically brought in only after disputes had turned contentious—like a super-specialist doctor handling a life-threatening condition.

With Masin AI, however, prevention can begin at the seeding stage itself: contracts can be better administered, risks identified earlier, and potential disputes addressed before they spiral. When conflicts do arise, the “cure” becomes faster, less adversarial, and far less costly.

What Masin AI delivers

Masin AI focuses on three core areas: contract administration, claim analysis, and dispute management.

• Reviews contracts clause by clause, flags risks, and issues compliance alerts.
• Helps in understanding the complex engineering and contractual interface, making technical-legal issues more accessible.
• Drafts claim letters, calculates entitlements, and generates structured reports.
• Issues notices in line with contractual requirements and project events.
• Prepares pleadings for arbitration and litigation, structured with supporting evidence and precedents.
• Assists arbitration with case law references, evidence organization, and cross-examination strategies.

“In essence, it works like an AI-powered lawyer-engineer, not only reducing manhours but helping companies—especially small and medium-sized ones—unlock money stuck in complex contractual disputes faster and more effectively,” says Rohit.

Intelligence rooted in $30 billion+ real cases

What sets Masin AI apart is its foundation. The platform is trained on 800+ real arbitration cases spanning construction, energy, infrastructure, and oil & gas, collectively worth over $30 billion.

Unlike generic AI tools, Masin AI generates legally robust and contractually reliable documents, complete with citations from FIDIC contracts, SCL protocols, AACE standards, and case law precedents.

Pilot projects have shown 65% efficiency gains and a 40% higher success/settlement rate. On large projects, time saved has equaled the workload of 4–5 contract engineers.

Market opportunity

The business case for Masin AI is clear: it addresses the global pain point of trillions of dollars locked in unresolved claims and disputes.

• India: Construction disputes worth $20–25 billion annually, with delays affecting nearly every major project.

• Global: Construction dispute market valued at $100–120 billion each year, with disputes becoming larger and more complex.

Masin AI provides companies a faster, more cost-effective way to resolve disputes and free capital that would otherwise remain tied up for years.

Leveraging Masin’s global network

Masin AI’s go-to-market advantage is unique—it will be marketed through Masin’s 12 international offices, leveraging the consultancy’s established reputation as the 4th largest global firm in disputes and India’s market leader.

This ensures Masin AI launches not as a startup searching for relevance, but as a global product backed by an established leader.

Given arbitration’s sensitivity, Masin AI was built with enterprise-grade security: encryption, role-based access, audit logs, and two-factor authentication. It complies with SOC 2, ISO 27001, GDPR, and CIS standards.

“Client data is never shared or used for training—confidentiality is absolute,” Rohit emphasises.

Business model and growth

Masin AI operates on a hybrid model:

• Subscription SaaS for ongoing support.
• Project-based deployments integrated with Masin’s consultancy.

Currently self-funded, it is supported by Masin’s consultancy business. Growth capital will be raised strategically to expand into new markets and scale enterprise adoption.

Masin’s multidisciplinary global team—engineers, lawyers, forensic experts, and AI specialists—has been central to shaping Masin AI. Their work is guided by a people-first culture, with Masin recently certified as a Great Place to Work (2025–26).

Future plans

Masin AI’s vision is ambitious yet focused. Over the next two years, it aims to move beyond disputes into broader construction-industry AI applications and legal-tech solutions, creating tools that don’t just resolve conflicts but actively prevent them.

This ambition is underpinned by Rohit’s reputation as a trusted authority in the field—a globally recognised expert ranked among the Top 10 Dispute Resolution Professionals in the MENA region by Construction Week.

“Masin AI is not just another product—it is the culmination of decades of global dispute experience, transformed into technology to set the standard for contract and dispute management worldwide,” says Rohit.