Amazon India Launches Train Ticket Booking Service With Introductory Offers; Partners IRCTC

• As an introductory offer, first-time customers can avail cashback of 10% (up to Rs 100) with no service and payment gateway transaction charges.
• The feature, available to Android and iOS app users, lets customers check seat and quota availability.
• Customers, using Amazon Pay, will also get an instant refund in case of cancellations or booking failures.

Ecommerce giant Amazon India announced that it has partnered with Indian Railway Catering and Tourism Corporation (IRCTC), to provide the train ticket booking service to its customers.

As an introductory offer, first-time customers can avail cashback of 10% (up to Rs 100) on their bookings and service and payment gateway transaction charges waived off.

However, if you are an Amazon Prime member, you will get up to 12 percent off your first booking. The offer is only valid for a limited period of time. 

The feature is open to Android and iOS app users. Customers can book their tickets by clicking the trains/ travel category under the Amazon Pay tab. The tab also carries a QR code that can be scanned to gain quick access to the ticket booking portal on mobile.

From there, they can select their route/travel dates and get a list of all available trains.

Users can either choose to use their Amazon Pay Balance or opt for any other digital payment method.

Customers can also cancel their tickets from the 'Your Orders' section. Amazon Pay users will also get an instant refund in case of cancellations or booking failures, the company said.

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The new service will also let customers check seat and quota availability across all train classes on the Amazon app. It also allows customers to check their PNR status (for tickets booked on Amazon only), download, and cancel tickets as needed.

Speaking on the launch, Vikas Bansal, Director, Amazon Pay, said, "We are excited to partner with IRCTC and move another step forward in making life easy and convenient for our customers."

"With this facility to book reserved train tickets on our platform, we are enabling travel across any mode preferred by customers," he added.

Amazon, in partnership with Cleartrip, had also introduced flight bookings in India in 2019. The platform also boasts of a bus ticket booking service.

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